Privacy Policy

General policy
Orwell Housing Association respects your privacy. The information that you provide us with, or that is gathered automatically, helps us to monitor our service and provide you with the services that you are entitled to as a resident of Orwell Housing Association or visitor or visitor to our website. Please bear in mind that others may see any personal information that you submit through online discussion groups/forums. All other emails/forms are treated in the same way as other communications with public organisations. Emails to your elected representatives are confidential between your and your representative.

Email  if you have any questions or suggestions regarding privacy.

Third party sites
Some of our services are provided through partnerships with other organisations. We may, on occasion, share non-personal aggregated information to these third parties.

We use 'cookies' to ensure the integrity of transactional processes on our web site. These hold only a sequential session identification number and are deleted at the end of the transaction.

Please click here for further information with regards to the use of Cookies

On occasion we may conduct online surveys. This activity is used to gauge our service and collect demographic information together with other information that we may find useful. These surveys are optional. We may share non-personal, aggregated information with third parties.

Some of our pages contain links to sites operated by third parties. Content on these sites is not under our control. If you have any questions concerning these sites and the usage of them, we suggest that you contact the webmaster of the site directly.

While we strive to keep secure the information that you supply directly or indirectly, please be aware that the Internet is not a fully secure medium. We use secure servers for sensitive information such as credit card numbers and this may, in the future, be used for the capture of all personal information.

From time to time we operate competitions and promotions. Participation in these is optional. Information submitted might be submitted to third parties to check individual competition rules. You may also be given an option to sign up for a free email newsletter.

Usage of information
If requested we may submit your information to law enforcement or government authorities.

Policy changes
By using our site you agree to accept this privacy policy and are aware that our policy may change with time. Any changes to this policy will appear on this web page.