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Accessibility Statement

Disabled IconOrwell Housing Association aims to make this website accessible to all visitors and the website is viewable in a range of web-browsing technology.

To achieve this goal, this website was created in accordance with certain web standards and government guidelines at the time of its creation.

The Accessibility of this website is currently under review by the Association.

This site was last evaluated for conformance to the WCAG 2.0 guidelines Level 3 on 28th April 2010. The conformance claim is available here - WCAG 2.0 Conformance Claim.

Full details of the standards can been found at http://www.w3.org

Many websites, browsers and operating systems have multiple options to help make websites more accessible. Some of the more popular options are detailed below.

** Please note that this information is held on websites external to the Association's website (such as Microsoft) and therefore the Association can hold no responsibility for the content of such sites or the results of any action taken following guidance on these sites.

If you experience any problems when using the Association's website or would like to suggest some improvements that could be made, please contact our Customer Services Team.

Click here for Orwell's contact details or email Customer Services on qwc@orwell-housing.col.uk

Website accessibility features

The following features are enabled throughout the Association's website to make viewing the site as easy as possible:


Browsealoud reads web pages aloud for people who find it difficult to read online. Reading large amounts of text on screen can be difficult for those with literacy and visual impairments.

Browsealoud is a computer program that reads out all website content including PDF and MS Word documents.

As you move the cursor over words, they are spoken aloud.

Browsealoud is free to the end user.

Please click here to download and install the Browesaloud software.Then simply move the cursor over the words and they are spoken aloud.

Browsealoud Logo

For further information about Browesaloud, please click on the link http://www.browsealoud.com

Website Contrast

The contrast tool allows the core colours of our website to be changed. The tool adds increased definition to navigation and text, making it easier for visitors who find reading onscreen information difficult.

The contrast tool can be found at the top right-hand side of the website, next to ‘Text Style’. From here, the website colors can be changed to black on a yellow background and yellow/blue on a black background. The default website colors can also be restored here.

Access Keys:

Access keys can make it easier for a visitor to navigate through a website. A link is instantly selected when its access key is typed.

On a Windows computer, you can press ALT + an access key to select a link.
On a Macintosh, you can press Control + an access key to select a link.

Conforming to the UK Government accesskeys standard, the following access keys are defined on each page of the Orwell Housing Association website:

  • 1 - Home page
  • 4 - Search
  • 0 - Access key details

Website Browser options:

There various options which can be accessed through your website browser which will enhance your viewing experience, full details on the two most popular website browsers can be found from the links below.

Windows Accessibility options:

To compliment your website browser options, the operating system that you use also includes further options for accessibility. The links below will provide further information on these options for the 3 most popular operating systems.

Make Text Larger:

Change the font size using the text size tool

On the top right-hand side of this website there is an area called 'Text Size' with a + and - symbol. These symbols can be used to increase or decrease the text size on this website.

Increasing text size in popular web browers

The table below provides a guide to increasing the text size in some popular web browsers:

Internet Explorer

Resizing text in Internet Explorer

Netscape or Mozilla Firefox

Resizing text in Firefox


(Unlike the other browsers, this does not just increase text size. Instead it magnifies the whole page, including images)

Resizing Text in Opera

Customising the way you access the web

'My Web, My Way' is a website created by the BBC and AbilityNet. It explains the many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you.

Click here to visit the BBC My Web, My Way pages

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